Escalation Matrix
| Sr. | Designation | Name | Address | Contact No. / Email | Timing |
| 1 | Customer Care | SHIVSHYAM TIWARI |
303, The Summit Business Bay Off. Hanuman Rd, W.E. Highway Vile Parle (E) Mumbai - 400057 |
9920051564 jayesh@ssbl.in |
Mon - Fri 09:00 am - 12:30 pm 02:00 pm - 06:00 pm |
| 2 | Customer Care Head | GOVIND KHANDELWAL | 303, The Summit Business Bay Off. Hanuman Rd, W.E. Highway Vile Parle (E) Mumbai - 400057 |
9820169435 govind@sunshinestockbroking.com |
Mon - Fri 09:00 am - 12:30 pm 02:00 pm - 06:00 pm |
| 3 | Compliance Officer | PRASHANT SAWANT | 303, The Summit Business Bay Off. Hanuman Rd, W.E. Highway Vile Parle (E) Mumbai - 400057 |
9930036246 prashant@sunshinestockbroking.com |
Mon - Fri 09:00 am - 12:30 pm 02:00 pm - 06:00 pm |
| 4 | CEO | ASHOK KHANDELWAL | 303, The Summit Business Bay Off. Hanuman Rd, W.E. Highway Vile Parle (E) Mumbai - 400057 |
9820019482 ashok@sunshinestockbroking.com |
Mon - Fri 09:00 am - 12:30 pm 02:00 pm - 06:00 pm |
| 5 | Authorized Person | N/A | N/A | N/A | N/A |
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint below :
SEBI at : hhttps://scores.sebi.gov.in/scores-home
Exchange at : https://investorhelpline.nseindia.com/NICEPLUS/
CSDL at : https://www.cdslindia.com/Footer/grievances.aspx
Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal :
https://scores.sebi.gov.in/scores-home
